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There's no techinical support on Adobe chat and phone. Pls advise?
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What are you needing support with?
Account issues can only be handled by Adobe, but some technical issues can be resolved in this user to user forum.
Dave
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Acrobat
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I've moved your post from the Photoshop forum to the Acrobat forum. If you describe your issue, hopefully someone in that forum will be able to help you
Dave
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Hi Emppd,
Can you please tell us what the issue is that you are having in Acrobat? Also, please give the version number and OS.
~ Jane
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There's no tech support on Adobe chat or phone. Pls advise?
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Not sure. experiencing the same.
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There's no techinical support on Adobe chat and phone. Pls advise?
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Be aware that because of the pandemic, wait times are far longer than usual due to reduced staff and higher demand. Please be patient with the people to whom you speak. Like you, they are feeling a great deal of stress. A little patience and understanding will go a long way to helping you in your particular situation.
I was waiting on chat support for over 2 hours on Friday but did eventually get someone to talk to.
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Emppd, in addition to Linsim's suggestions you can use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your recent support cases. Case ADB-13084924-N0Y0 is currently open an awaiting your response.
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Which product or service do you need help with?
Do you have a qualifying PAID Creative Cloud plan?
Please log-in to your paid account below.
https://account.adobe.com/plans
If you still need help, scroll down to Support on the same page and click on Contact Adobe.
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There's no technical support on Adobe chat and phone. Pls advise?
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There's no technical support on Adobe chat and phone. Pls advise?
Well, in the meantime, I might advise asking your question here in the forums.
Perhaps someone will be able to answer it.