Highlighted

No way to request or send for signature in Fill & Sign

New Here ,
Oct 09, 2020

Copy link to clipboard

Copied

Hello, 

We have a university license and an admin has Acrobat installed on her office PC and an laptop. 5.3.0.468 for Creative Cloud. Acrobat DC 2020.012.20048. She used to be able to send file on to be signed by clicking the Next button. 

sdedward_0-1602272378539.png

That option has gone missing now. 

sdedward_1-1602272538591.png

No Request Signature from Forms & Signatures Tool. 

https://helpx.adobe.com/acrobat/using/fill-and-sign.html

 

None of the new experience features are seen as well. 

https://helpx.adobe.com/acrobat/using/fill-and-sign-new-experience.html

 

Where did the option go and how do I get this functionality back for this user 

 

 

TOPICS
Comment review and collaborate PDF, General troubleshooting, PDF forms

Views

26

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

No way to request or send for signature in Fill & Sign

New Here ,
Oct 09, 2020

Copy link to clipboard

Copied

Hello, 

We have a university license and an admin has Acrobat installed on her office PC and an laptop. 5.3.0.468 for Creative Cloud. Acrobat DC 2020.012.20048. She used to be able to send file on to be signed by clicking the Next button. 

sdedward_0-1602272378539.png

That option has gone missing now. 

sdedward_1-1602272538591.png

No Request Signature from Forms & Signatures Tool. 

https://helpx.adobe.com/acrobat/using/fill-and-sign.html

 

None of the new experience features are seen as well. 

https://helpx.adobe.com/acrobat/using/fill-and-sign-new-experience.html

 

Where did the option go and how do I get this functionality back for this user 

 

 

TOPICS
Comment review and collaborate PDF, General troubleshooting, PDF forms

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 09, 2020 0

Have something to add?

Join the conversation