OCR crash when memory usage exceed 3GB

[corset]

When doing ocr on a large vector pdf, the memory use incrace rapidly, then will popup error meessage "unable to unable to recognize the paper capture recognition service error", when memory size over 3GB, about after 40 pages. Notice Acrobat is a 32bit application, seems like it either did not do a cleanup after ocr single page, or cache everything in memory. Have contact support few times with no luck, does anyone have a solution or work around about this issue? Thanks

[AkanchhaS]

Hey there,

Apologize for not being able to address your question.

"Acrobat could not access the recognition service because: unable to locate the paper capture recognition service." this is a known error and our experts have found a solution to bypass this message.

Here is a super helpful article with all the relevant steps mentioned: https://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html

Try the solution provided and let us know which one helped you.

If you have managed to find the solution already, then please share your findings with us.

Thanks,

Akanchha

[godartmouth]

I tried all the proposed fixes on the link you provided, but nothing worked,