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Odd behavior of form reset button

New Here ,
Jul 30, 2020

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Help needed! I have a document of 40 pages, divided into sections A, B, C, . . . up to N. Each section has a reset button designed to clear the fields within that section. They work as expected -- except that when you clear any of the sections, you also clear section M. What the hell is going on here? Every field in the document has a unique name. 

 

I'm running Acrobat Pro DC on Windows 10.

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Odd behavior of form reset button

New Here ,
Jul 30, 2020

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Help needed! I have a document of 40 pages, divided into sections A, B, C, . . . up to N. Each section has a reset button designed to clear the fields within that section. They work as expected -- except that when you clear any of the sections, you also clear section M. What the hell is going on here? Every field in the document has a unique name. 

 

I'm running Acrobat Pro DC on Windows 10.

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PDF forms

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38

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Most Valuable Participant ,
Jul 30, 2020

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Very hard to say without seeing the actual file... Can you share it with us?

You can attach it to the original message using the tiny paperclip icon at the bottom when you edit it, or upload it to a file-sharing website (like Dropbox, Google Drive, Adobe Cloud, etc.), generate a share link and then post it here.

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New Here ,
Jul 30, 2020

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Thanks, try67. I've attached it to my original comment. The section that keeps getting cleared out is "Form D1."

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New Here ,
Jul 30, 2020

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Hi again, try67. A colleague with a different version of Acrobat was able to see what was going on. For some reason, in my version, the Edit button within the reset button's Actions dialog box wasn't working. (It didn't show me what fields were currently selected, but rather showed all fields as selected, like when you first go to set the action.) With a functioning "Edit" button, he was able to see that all the D1 fields were selected, despite my numerous attempts to clear out the button's properties and start over. I am now seeing if I can update my Acrobat to permit me to edit these damn hell ass buttons.

 

Thank you for taking a look, though. I really appreciate it.

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Most Valuable Participant ,
Jul 30, 2020

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You can use a script, instead of relying on the fields selection dialog (which is indeed buggy).

The basic code to achieve it is the following:

this.resetForm(["Field A", "Field B", "Field E"]);

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New Here ,
Jul 30, 2020

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Elegant. Filing that away for the future. This was a huge time-suck. Thanks!

 

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