one page shows black image

New Here ,
Mar 10, 2021 Mar 10, 2021

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Whenever I receive pdfs from one specific person, the 3rd page is always blacked out. The other pages are fine. The pages are always scans of checks and documents and the first two images always come ok but the 3rd image is always blacked out. I noticed this started happening when I upgraded to the full Adobe Acrobat Pro DC.  

Also receiving the error "There was an error while reading a stream" when scrolling.

 

When I forward the emails to another person, they are able to see it fine so I do think it has something to do with my settings/computer and not the person scanning. 

 

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General troubleshooting

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