Only form field of fillable PDF will print

New Here ,
Mar 16, 2021 Mar 16, 2021

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I have completed a fillable PDF and tried to print it, but only the form fields will print. The "document and stamps" box is selected, and I have not had issues printing these PDF's before, until today. Is this an Adobe issue or an issue with my printer?

 

Shawn.

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Most Valuable Participant ,
Mar 16, 2021 Mar 16, 2021

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It might be that the contents of the file are located on a non-printing layer.

You can verify if that's the case by looking under the Layers panel on the left-hand side of Acrobat.

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New Here ,
Mar 16, 2021 Mar 16, 2021

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There is no layers panel.  Below is a screen cap. Im using Adobe Pro XI.

 

 

20200316-AdobePrintIssue.png

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Most Valuable Participant ,
Mar 17, 2021 Mar 17, 2021

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"left-hand panel"

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Most Valuable Participant ,
Mar 17, 2021 Mar 17, 2021

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Anyway, since the file is secured there's probably not much you can do about it. You can try printing it to the Adobe PDF printer when you're done, and maybe that will generate a file that contains all the data.

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Printing to Adobe PDF is not possible when the document is password protected.

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Most Valuable Participant ,
Mar 17, 2021 Mar 17, 2021

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Ah yes, that's true...

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Sorry. My bad. There are no active layers, but I do have the option to apply print overrides, or apply layer overrides.

 

Also, I did print to PDF, but it still only prints the form fields, which makes no sense at all.... It's also doing the same with my cell phone bill (which has may graphical "fields". Honestly, I have no idea why some things print normally and others are printing in this manner...

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Can you share a sample file?

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Sure. See attached. I get the same issues with these.

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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I can print both documents without any issues. 

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Right. Then that answers my original question - the problem is with my printer. Still... it really makes no sense...

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Both files doesn't have fillable form fields. The first file is a scan of a document.

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