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I am unable to open multiple files as separate tabs in the same window. Documents open is difference windows. This started randomly last week. I went to edit>preferences>general>"open documents as new tabs in same window... - this box is checked. Did relauch/restart and no luck. Please help.
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Hi Willliam
Hope you are doing well and sorry for the trouble. As described, you are unable to open multiple files as separate tabs in the same window, even though edit>preferences>general>"open documents as new tabs in same window... - this box is checked.
Please try to repair the installation (Windows Only) from the help menu > repair installation and reboot the computer once and check if that works
Also, make sure you have the latest version of the application installed (21.01.20145) Go to Help > Check for Updates and reboot the computer after updating the application.
If it still doesn't work, please try to reset the Acrobat preferences to default as described in the help page: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...
You may also try to create a new test user profile with full admin rights in Windows and try using the application there and check.
Regards
Amal