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Sveagruppen Media have a paid subscription for Acrobat pro. But when I try to open a pdf it says "we cab not get in contact with your subscription" and then it close down.
And there is no phone number to call, no mailadress - jus noboby to contact to get this fixed.
So now I am realy realy pissed off. The support service is the worse I ever seen.
[Private information removed. -Mod.]
Would you mind describing in which version update of Adobe Acrobat Pro DC (or Standard) is this happening? Also in which operating system and build version.
Additionally , it would be helpful if you can post a screenshot of the exact error when this happens.
++ Adding to the discussion
Assuming that you are getting the error 'Unable to verify your subscription status'
Please look at the troubleshooting steps provided in the help articles listed below and see if that works for you.
Let us know if you are referring to something else
Hope it will help