Out of Memory response in Adobe DC

[ghidotti]

I am getting an "Out of Memory" response when I try to Compare Files in Adobe Acrobat Document Cloud. Anyone know what that means. I am on a trial basis and have 4 days left to buy.

[Adorobat]

Hi ghidotti,

Could you please try checking update for Acrobat DC and see if that works?

Launch Acrobat>click Help menu>Check for Updates

Please confirm Acrobat DC version installed on the machine- under Help menu>select About Adobe Acrobat DC

Operating System running on the machine- Windows/Mac?

[soniac59269429]

I have the same problem.  I try to compare two pdfs, it gets partway through the process, then gives an out-of-memory error and then when I click ok on the error, it gives a second popup saying Acrobat could not create the report document!

Running:

Mac OS 10.12.3

Adobe Acrobat Pro DC 2015.023.20056

--- Adobe says it is up-to-date

[Adorobat]

Hi,

I have sent you a private message, please check the inbox.

Thanks!

Shivam

[brunol73821368]

I have the same issue, i.e. I try to compare two pdfs, it gets partway through the process, then gives an out-of-memory error and then when I click ok on the error, it gives a second popup saying Acrobat could not create the report document!

Could please send me that reply, too?

[davycrockett]

This is not a helpful repl from an Adobe employee.  Four years and severl updates later, the problem persists.