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.pdf display issue

New Here ,
Apr 13, 2021 Apr 13, 2021

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My background color won't show up in the pdf. It will show on the thumbnail but not the actual pdf.

 



[ title changed by moderator ]

"InDesign to PDF"  to  ".pdf display issue"

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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[ topic moved from Using the Community to InDesign forum ]

 

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Guru ,
Apr 13, 2021 Apr 13, 2021

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is the background in the indesign layout? how did you make it? can you show screnshots?

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Screen Shot 2021-04-13 at 4.22.25 PM.png

Screen Shot 2021-04-13 at 4.22.54 PM.png

  

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New Here ,
Apr 13, 2021 Apr 13, 2021

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I actually made a box and chose the color. That simple. Some of them work in the document and some don't.

I even took one that did work and copied and pasted it onto the page and changed the color and it would not show up in the pdf.

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Also, the page with the gold background--only the gold background disappears on that page. The red one is fine.

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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Check your layers panel. Both of those objects appear to be on the green layer separate from the other objects. If the layer name is italic it is a non-print layer and will not export with the rest of the content. This is good for FPO or die-line objects. You can easily move them to a new layer by selecting the object and dragging the colored dot next to the layer name to the desired layer. Or you can set the layer option to print by double clicking the layer.

 

And use those bleed margins ;)...

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New Here ,
Apr 14, 2021 Apr 14, 2021

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The layer is not in italics. Also, I had created the new green layer to see if that would work. Still nothing.

 

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Guru ,
Apr 14, 2021 Apr 14, 2021

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have you tried making a .idml file and opening/testing fromt here?

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New Here ,
Apr 14, 2021 Apr 14, 2021

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When I make an .idml document, the text doesn't even show up. And it didn't resolve the background issue. I'm running the lates Creative Cloud version of InDesign and Acrobat.

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Also, InDesign came up with a warning: "Version 4 ICC Profiles were converted to version 2 ICC Profiles during PDF Export." 

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Discovered that it's not InDesign. It's my version of Acrobat Pro DC. When I open it on another computer using Acrobat X it works. It also works in Safari and Chrome when I open it there.

So now I asking what's wrong with my Acrobat Pro DC?

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New Here ,
Apr 14, 2021 Apr 14, 2021

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I even uninstalled Acrobat and reinstalled it and it still doesn't show up.

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Guru ,
Apr 14, 2021 Apr 14, 2021

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would you like me to move this to the acrobat forum to get more help?

jonathan

-moderator-

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Yes, please!

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Guru ,
Apr 14, 2021 Apr 14, 2021

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i marked your feedback as the correct answer. however i think somebody in the acrobat forum may have more information to answer why this is happening. 

 

thank you

jonathan

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Guru ,
Apr 14, 2021 Apr 14, 2021

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and i renamed you post to a display issue in acrobat.

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