PDF file has overlapping charactres

New Here ,
Sep 08, 2017 Sep 08, 2017

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I have an enterprise application that generates reports and one option is to export the report to PDF. The resulting PDFs, when viewed in Adobe Acrobat Pro DC sometimes have overlapping characters. Any ideas on what causes this and how to resolve it?

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correct answers 1 Correct Answer

Adobe Employee , Sep 09, 2017 Sep 09, 2017
There are several possibilities here:(1)     The program that generated the PDF file did not embed the fonts referenced by the text in the PDF file. As such, especially if fonts other than Helvetica, Times, Arial, Courier, etc. are used, the substitution fonts may not be able to adequately emulate the original font.(2)     In conjunction with (1) above, if the PDF creation software didn't properly generate font information for the non-embedded fonts, the widths and spacings used when substitutin...

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Adobe Employee ,
Sep 09, 2017 Sep 09, 2017

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There are several possibilities here:

(1)     The program that generated the PDF file did not embed the fonts referenced by the text in the PDF file. As such, especially if fonts other than Helvetica, Times, Arial, Courier, etc. are used, the substitution fonts may not be able to adequately emulate the original font.

(2)     In conjunction with (1) above, if the PDF creation software didn't properly generate font information for the non-embedded fonts, the widths and spacings used when substituting fonts may be very “off” from what is visually pleasing or correct.

          - Dov

- Dov Isaacs, Principal Scientist, Adobe

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Thanks Dov,

Is there an easy fix to view such documents ?

I've downloaded an eBook and it's hard to read it due to this issue.

Can a font change in Adobe Reader help in this case? is there a way to force Adobe Reader to regenerate it properly

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