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PDF file opens minimized and can’t maximize

New Here ,
Mar 30, 2020 Mar 30, 2020

Starting today when I open a PDF file it opens minimized. When I click on icon on the bottom of the screen it will not maximize. I also tried to right click on the icon and select maximize but the file will not open. What is strange is that I can hold the mouse over the icon and I can see the file but it's very very small. 

How can I fix this problem. 

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting , Print and prepress
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Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

Hey there,

 

I'm not exactly sure of your workflow, but I can surely relate it to Adobe Acrobat or Reader PDF viewer. Are you using any one of these app to open your PDF file?

 

May be your PDF isn't opening at its Actual Size. Rather than opening file, Open Acrobat Or Reader (whatever you have)>File>Open>select file and check.

 

Zoom in .PNG

What's the % you see in the menu bar? Set it to 100% and Actual Size. 

 

Once done, Navigate to Edit>Preferences>Document and Select "Restore last view setting..">OK>Reboot App.

 

Preferences Document.PNG

 

Does it make any difference?

 

Thanks,

Akanchha 

 

 

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New Here ,
Apr 16, 2022 Apr 16, 2022

Two years later I'm encountering the same issue this morning. Nothing I've tried seems to resolve the issue. I have resorted to using a browser to view my pdf files. I 'd greatly appreciate any help.

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

There are at least 4 places where the pdf initial view setting can be applied, in the pdf, and in the Acrobat page display & accessibility preferences. Here is a link to more details:

https://community.adobe.com/t5/indesign-discussions/page-layout-properties-not-saving/m-p/12584577#M...

 

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New Here ,
Apr 16, 2022 Apr 16, 2022

Thanks very much for responding. My problem is that I can't get to the application's menus as everything is minimized - selecting file > Properties is therefore not possible.

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

I think I misunderstood your question. So Acrobat won't open for you? You can't go to File> Open?

What OS are you using?

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New Here ,
Apr 16, 2022 Apr 16, 2022

Windows 10.

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New Here ,
Apr 16, 2022 Apr 16, 2022

Just found a spurious other copy of Acrobat when viewing Tak Manager. I deleted it and now all seems well. Thanks for your help.

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New Here ,
May 20, 2025 May 20, 2025

Same issue here this morning, Ive had multiple issues with speed and maxmising windows with Adobe Acrobat on various PC's over the last 2 years it just seems to be an abandoned program. 

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Adobe Employee ,
May 20, 2025 May 20, 2025

Hi jasonryan,

 

We are sorry to hear about your experience.

 

When you say the same issue, do you mean you cannot maximize the PDF's window?

Please share more information on the issue you are experiencing. Please share the screenshot so we can better understand what is happening. Also, share the Acrobat and OS version numbers on the machine. 

 

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi

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New Here ,
Aug 06, 2025 Aug 06, 2025
LATEST

I "open" Adobe Acrobat, it shows up in my Taskbar as running (appears with dot under it) but the window is now completely "shrunken"
- instead of a window with a document visible, it appears as shrunken down only a toolbar, and the toolbar
- worse, that toolbar is now just a three dot menu

I can't tug on any boundaries to make it bigger (it seems really to be just a toobar for a hidden window, and toolbars, unlike windows, can't be resized)

kevin_6682_0-1754532406799.png

 

if I try to select it using alt-tab all the other apps' windows are normal but this one is not (just the app icon and document name)

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