PDF Fillable form font different sizes

[freyaz66751553]

Good morning, I have read several other posts regarding this and in the forums however nothing is fixing my issue. I combined documents and made the forms fillable and went through and set the font to the ssame size and type under the appearance tab. However, when I have staff in the office fill it out and print it, all the fields are different. I'm at a loss for what to do to resolve the issue

[try67]

Do you know in what application(s) that other people are opening the file? Instruct them to use Adobe Reader (or Acrobat) for best results, and certainly not to open it in a browser or in Apple Preview.

[freyaz66751553]

yes, they are using adobe for sure. Not sure which version though, would that make a difference? 

[try67]

No, if they are using Adobe software then the version should not matter, and it should work correctly.

I recommend you ask them for screenshots. Many people think they use one thing when in fact they use another... We've seen it happen here multiple times in the past.