PDF from Outlook 2016 e-mail

[DGR]

I used to be able to create PDFs from Outlook, using Adobe Acrobat X and Acrobat XI, but can no longer even get the Adobe tab to show on my Outlook, using Acrobat DC pro.  I've done a lot of work using suggestions from the internet, and (believe it or not!) from Adobe.  Nothing.  Any other suggestions would be appreciated.

I've gone into options and add-ins.  But since the add-in wouldn't register properly, I went through the command prompt and got it to register, but got a message that the add-in couldn't be read, even though the check box is still checked.  When I shut down and restarted today, the add-in is no longer there, and trying to install again won't allow it.  To have to install it through the command prompts every time I want to use it is retarded.

Please, anyone!!!!

[Cari Jansen · Accepted solution]

What Operating System are you running? Windows 10? In that case it should definitely work with Office 365 and Acrobat DC Pro.

• Does the PDFMaker add-in work in the rest of your Office 365 applications? E.g. can you create PDFs by clicking on the Create PDF option in the Acrobat ribbon? it just didn't appear in Outlook?
• Are you running any virus software that might have proper installation blocked?

Also check this document it might provide some help (although it sounds like you've done most of this already?):

Fix PDFMaker unavailability in MS Office

If all else fails:

Uninstall the software, and reinstall it, that might fix things.