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Hope you are doing well and sorry for the trouble. As described the links in the PDF file are not working on Mobile device while tey are working on Mac and Windows PC.
Would you mind sharing the workflow/steps you are doing to create the PDF with the links?
Also, what is the version of the Acrobat Reader Mobile application you are using? Please check for any missing/pending update from the application store and try updating it and check.
Also, please look at the similar discussion https://community.adobe.com/t5/acrobat-reader-mobile/why-don-t-pdf-links-work-this-is-a-serious-prob... and see if that helps.
What kind of links does you use? What app does you use on the iPad?