PDF menu restore

New Here ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

When I open any pdf files, I couldn't see the any menu button like picture.

I delected and re-install 5 times today but it didn't work.

 

I pressed F9 too but it didn't work too. 

 

How can I fix it?ㅠㅠ

캡처.PNG

TOPICS
How to

Views

20

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

Hi there

 

Hope you are doing well and sorry for the trouble. As described you won't get any menu button as shown in the attached screenshot.

 

Would you mind sharing the version of the Adobe Acrobat/Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.01.20145 installed. Go to Help > Check for Updates and reboot the computer once.

 

Are you on Mac or Windows Machine and what is the version of the OS? Please check for any missing/pending updates and try updating the OS and see if that helps.

 

Please try to repair installation (Win Only) go to Help > Repair Installation and reboot the computer.

 

If it still doesn't work, please try to reset the Acrobat preferences to default as described in the help page: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...

 

If it still doesn't work, please create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.

 

Regards

Amal

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines