PDF Text appears black regardless of color.

[jc27284]

Every PDF that I open up on my computer with Adobe Acrobat shows the document text as black regardless of the actual text color.  When I open the same document in Adobe Reader, the text appears as it should.  I have set my color management settings in Adobe Acrobat to the settings identical to my co-worker, but that did not solve the problem.  Please let me know which setting I need to adjust in order to view the true color of the text in Adobe Acrobat Standard.

[Adorobat]

Hi jc27284,

Could you please try resetting preferences for Acrobat and see if that works?

(i) Close Acrobat.

(ii) Press and hold Windows key and press R on the keyboard>type %APPDATA%\Adobe\Acrobat\ in the run dialogue box>click OK

(iii) Right click on 2015 or DC folder and move it to some other location like temp folder. To open a temp folder, type temp in run dialogue box.

(iv) Relaunch Acrobat.

Please confirm the version of Acrobat installed on the machine?

To check the version, launch Acrobat>click Help>About Adobe Acrobat

[jc27284 · Accepted solution]

I failed to mention that I have Windows 10, so the Windows key +R did not work.  Instead, I uninstalled and reinstalled and the problem is fixed.  A simple answer, but could get painful over time if the problem returns on a frequent basis.

Thanks!

[jc27284]

Oh, and I have version 2015.006.30033 of Adobe Acrobat Standard DC.

[Keith5FA4]

I also have this problem - only in Acrobat Pro (Acrobat Viewer is working fine). I tried reinstalling Acrobat Pro but the problem remains. I should note that printing works correctly, only on-screen veiwing is showing all text as black.

[LN-TCAA]

I have the same issue with black font on screen no matter what color I select.  (Adobe has issues!!!)

Also, for a couple months now I have to sign in multiple times per day! This is very annoying and wastes a lot of time. I am using Adobe Acrobat Pro DC. 

[Eduardo23767411kvmq]

The solution that worked for me:

Edit > Preferences > Accessibility > Document Colors Options > Uncheck "Replace Document Colors" > Ok

Hope it helps! 

[Cheryl32880148l41y]

This helps the text to be true to color but now my background is a pale yellow not white and will print as such.  The programmers @ Adobe need to stop wasting our time with their uncheck and resolved changes in program that effect users daily work.

[Jen2647116528y0]

THANK YOU!  I have been trying for so long to figure out why PDFs I edit are printing incorrect colors, and it turns out that the screen was showing them as black for accessibility reasons.  Thank you for sharing this!

[Adorobat]

Glad to know that the issue is resolved.

I would like to mention that Windows+ R key combination works in every version of Windows Operating System.

[LN-TCAA]

The issue is NOT resolved. At least it is not on my computer.  I have the following version. I clicked "repair" and that did not help. I also moved the DC folder out of the file as per the instructions within this thread. 

[Eduardo23767411kvmq]

The solution that worked for me:

Edit > Preferences > Accessibility > Document Colors Options > Uncheck "Replace Document Colors" > Ok

Hope it helps!