HI Until a few weeks ago I never had any problems, but now I am no longer able to confer PDF (square format) to JPEG. The image is distorted and stretched in height, so instead of a square I get a very tall rectangle. Never happened before I use Adobe Acrobat XI Standard Have there been any updates?
How does you convert to JPEG?
Save as other
What OS does you use?
Windows 10 Pro
Build OS 19042.685
Info: Acrobat XI is not compatible with Windows 10.
I always used it
Something should be changed in these days
That's possible. Windows 10 is being updated constantly, while Acrobat XI is not. Maybe a recent update to the former broke the latter, although that would be strange. Make sure you have the latest version of Acrobat XI installed (11.0.23) and maybe try running it in Compatibility Mode with an earlier OS, like Windows 7.
Updates are available (for the moment) here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
Does this happens with all documents?
actually ... no
I created a two excel charts
First I printed them as pdf Then from the PDF I converted them to JPEG This has always worked, until the JPEG has become stretched
I am having the same issue. Did you ever get this resolved?
What version of Acrobat and operating system are you using?
One workaround would be to open the PDF in Photoshop and save as an image.