PDF unexpectedly changes to .cp (Captivate) file

Explorer ,
Feb 12, 2021 Feb 12, 2021

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Friday, Feb 12, 2021

A colleague is reporting that an Adobe PDF that has been used for a while unexpectedly has changed to a .cp file. Changing the extension back to .pdf does not solve the problem. The file has never been used in Captivate nor was it created in it.

 

How can I get this file to be a true PDF again?

Thanks!

Dutch

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General troubleshooting

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