PDFMaker not working with MS Office after upgrade to Acrobat DC

[melissac30311792]

I just upgraded from XI to DC.  I use the add-ins in MS Office products quite heavily. Ever since the change to DC, I cannot use the PDFMaker.  I can see "Save as Adobe PDF" as in option but every time I click on it I get this message: "The Acrobat PDFMaker Server could no be loaded. Do you want to run the installer in repair mode?"

I have run the installer in repair mode numerous times. I have uninstalled and reinstalled DC multiple times including once with virtually all start-up items disabled to ensure nothing interfered with the installation.

I'm using MS Office 2013.  OS is Windows 7.

[try67]

Make sure you update Acrobat to the latest version available. If the issue is not resolved run a Repair Installation from the Help menu.

[melissac30311792]

Still getting the endless loop of "The Acrobat PDFMaker Server could not be loaded. Do you want to run the installer in repair mode?"

[Adorobat]

Hi Melissac,

Sorry for the delayed response.

Could you try troubleshooting steps given in this link: Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

You may also try the suggestions given in the following forum thread: PDFMaker Server could not be loaded

Also, let us know dot version of Acrobat installed on the machine? To check the version: Identify the product and its version for Acrobat and Reader DC

Let us know if you need any help.

Shivam

[melissac30311792 · Accepted solution]

I have Office365.  Did a check for updates which should have been taken care of when I uninstalled/reinstalled Office 365 ... but it worked this time!!