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Personalised Company Email

New Here ,
Nov 07, 2019 Nov 07, 2019

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Adobe Cloud will not let me sign in with my PERSONALISED CORPORATE EMAIL!  I am so frustrated because I have a client waiting and I cannot open a .pdf document because I cannot sign with my corporate address.  It says:  "Personal Accounts are not supported. Continue with a Company or School Account to access the service."

 

This is my Company account.  Can someone please help me!  This is my corporate email account. Can someone help me please? I need help asap and I cannot get any at the moment.  

 

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LEGEND ,
Nov 07, 2019 Nov 07, 2019

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It's a company email, but has it been set up as an Adobe account by your company's Adobe software admins? These are the people you need to talk to.

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New Here ,
Nov 07, 2019 Nov 07, 2019

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Thank you Test_Screen_Name.

 

I am the CEO and a solo entrepreneur which is why my email is like it is.  I am the administrator.  Do you have any other suggestions please? 

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Community Expert ,
Nov 08, 2019 Nov 08, 2019

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You should contact Adobe Customer Care directly: https://helpx.adobe.com/contact/support.html

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