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New Here ,
Sep 23, 2020

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Hi I have created an interactive form in InDesign and saved as an interactive pdf with fields for text and image placeholders which allow the user to upload an image - it all works fine on my computer but the upload image functionality is not working for my client - I have saved it as 'Save as other .. reader extended pdf etc. but at a loss to know what else to try - is there an issue with computers with outdated software? Anything I'm missing?

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placeholder image not working

New Here ,
Sep 23, 2020

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Hi I have created an interactive form in InDesign and saved as an interactive pdf with fields for text and image placeholders which allow the user to upload an image - it all works fine on my computer but the upload image functionality is not working for my client - I have saved it as 'Save as other .. reader extended pdf etc. but at a loss to know what else to try - is there an issue with computers with outdated software? Anything I'm missing?

TOPICS
PDF forms

Views

30

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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You should find out which PDF viewer they are using. It requires Acrobat or recent desktop versions of Reader (11 or newer) or certain (very few) non-Adobe PDF viewers.

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