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Please help disabled licensed user

New Here ,
Jan 22, 2019 Jan 22, 2019

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I have successfully downloaded Acrobat_2015_Web_WWWUI.exe

However, when attempting to open/execute I receive the following error message:

Acrobat_2015_Web_WWWUI.exe is not a valid Win.32 application.

I have difficulty understanding this message -- How can this problem be fixed?

NOTE:  A few days ago I renewed my annual subscription to Adobe Creative Cloud for ETLA (Multilanguage)  for $10 because it contains Adobe Acrobat Pro, which is the app I most need.  I seem to have a recognized username and password, and I also know my vender, invoice number and redemption code.  When prompted to sign-in and enter my Adobe product serial number, I provided the redemption code which enabled me to successfully download Acrobat_2015_Web_WWWUI.exe using the same computer that I had for last year's installation.

WHAT IS CAUSING THE ERROR MESSAGE?

HOW SHOULD I GO ABOUT RESOLVING THIS PROBLEM?

Thank you in advance for whatever technical assistance that can be provided, and for being patient with me as I'm a little slow and confuse easily.  Sam 

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Install update and subscribe to Acrobat

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Community Expert ,
Jan 22, 2019 Jan 22, 2019

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1. you have a corrupt download

2. i'm not aware of an acrobat subscription for $10/mo.  check your account to say what you have, https://accounts.adobe.com

if you really do have an acrobat subscription, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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