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Pop Up Screen Constantly Appearing/Vanshing When Acrobat is Open

New Here ,
Aug 25, 2020 Aug 25, 2020

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Hi all! So I just downloaded Acrobat, and when I go to open it, a smaller screen pops up and tries to load, fails to load, and then vanishes. Then it pops up again. It does this constantly, again and again. I can't interact with anything in Acrobat when it's popped up, and it pops up every few seconds. I've uninstalled and reinstalled Acrobat 4 times with no luck, plus have restarted my computer. I'm on a new MacBook Pro (Mac OS Catalina version 10.15.6).

 

Any insights on how I can fix this? A picture of what it looks like is below:

 

 

Screen Shot 2020-08-25 at 2.57.29 PM.png

TOPICS
Crash or freeze , General troubleshooting

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