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Pop Up Screen Constantly Appearing/Vanshing When Acrobat is Open

New Here ,
Aug 25, 2020

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Hi all! So I just downloaded Acrobat, and when I go to open it, a smaller screen pops up and tries to load, fails to load, and then vanishes. Then it pops up again. It does this constantly, again and again. I can't interact with anything in Acrobat when it's popped up, and it pops up every few seconds. I've uninstalled and reinstalled Acrobat 4 times with no luck, plus have restarted my computer. I'm on a new MacBook Pro (Mac OS Catalina version 10.15.6).

 

Any insights on how I can fix this? A picture of what it looks like is below:

 

 

Screen Shot 2020-08-25 at 2.57.29 PM.png

TOPICS
Crash or freeze, General troubleshooting

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Pop Up Screen Constantly Appearing/Vanshing When Acrobat is Open

New Here ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi all! So I just downloaded Acrobat, and when I go to open it, a smaller screen pops up and tries to load, fails to load, and then vanishes. Then it pops up again. It does this constantly, again and again. I can't interact with anything in Acrobat when it's popped up, and it pops up every few seconds. I've uninstalled and reinstalled Acrobat 4 times with no luck, plus have restarted my computer. I'm on a new MacBook Pro (Mac OS Catalina version 10.15.6).

 

Any insights on how I can fix this? A picture of what it looks like is below:

 

 

Screen Shot 2020-08-25 at 2.57.29 PM.png

TOPICS
Crash or freeze, General troubleshooting

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 25, 2020 0

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