PostScript file print error file

New Here ,
Mar 19, 2020 Mar 19, 2020

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After the most recent update, I can no longer print or save .pdf files. 

When attempting to print, I receive "Stopped - Unable to convert PostScript file".

 

When saving, I reveive "you do not have access to this folder....."

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File sync

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Most Valuable Participant ,
Mar 19, 2020 Mar 19, 2020

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Adobe currently has 23 programs included in a full Cloud subscription
Please post the name of the Adobe program you use so a Moderator may move this message to that forum

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New Here ,
Mar 20, 2020 Mar 20, 2020

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Adobe Acrobat

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Adobe Employee ,
Mar 24, 2020 Mar 24, 2020

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Hi There,

 

Thank you for reporting the issue.

Adobe Distiller is an application installed with Adobe Acrobat which is responsible for to Save/Print the file(s) to PDF.

Can you let us know more regarding the issue :

  1. Are you facing the same error message "Stopped - Unable to convert PostScript file" for every file which you're trying to print/save as Adobe PDF.
  2. Are you using a MAC or WIN system
  3. Which version of Acrobat, are you using
  4. Is your liscence active?
  5. Please can you share any file/URL for which you're continuosly facing the issue.

 

Regards,
Swapnil Srivastava

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