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Preferences: Page Layout: Single Page Continuous - don't works

New Here ,
Sep 08, 2020

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Good day! 

I use Acrobat DC, last version, and a have problems with page scrolling.

Every time when I open any document, I have to set up manually option in wiew -> page display -> enable scrolling. The option in Preferences: Page Layout: Single Page Continuous - don't works!

There are no special properties in page layout in my pdf documnets.

You can see the problem on attached video.

In previous versions of acrobat in last years there was no such problem. 

 

Does any body know where is the problem?:)

I read the same problem have another users. like this

I'm programmer, i feel is is a bug! 🙂

 

I ask developers to fix this bug!

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General troubleshooting, Standards and accessibility

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Preferences: Page Layout: Single Page Continuous - don't works

New Here ,
Sep 08, 2020

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Good day! 

I use Acrobat DC, last version, and a have problems with page scrolling.

Every time when I open any document, I have to set up manually option in wiew -> page display -> enable scrolling. The option in Preferences: Page Layout: Single Page Continuous - don't works!

There are no special properties in page layout in my pdf documnets.

You can see the problem on attached video.

In previous versions of acrobat in last years there was no such problem. 

 

Does any body know where is the problem?:)

I read the same problem have another users. like this

I'm programmer, i feel is is a bug! 🙂

 

I ask developers to fix this bug!

TOPICS
General troubleshooting, Standards and accessibility

Views

105

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Sep 08, 2020 0
Most Valuable Participant ,
Sep 08, 2020

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Look under File - Properties - Initial View. Is it set to Single Page view? If so, it's possible it's overriding your preferences.

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Sep 08, 2020 0
Most Valuable Participant ,
Sep 08, 2020

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You say "There are no special properties in page layout in my pdf documnets." but your video does not show this.

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Sep 08, 2020 0
New Here ,
Nov 03, 2020

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Unfortunately, the problem is still not resolved!

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Nov 03, 2020 0
Most Valuable Participant ,
Nov 04, 2020

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Nobody has shown there is a problem yet, Acrobat is designed to allow the document to choose to switch off single page view.  The original poster shared a video but declined to confirm whether it was the document. Please open the document in Acrobat Pro and look under File > Properties.... Initial view. This option cannot be viewed or changed in Acrobat Reader.

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Nov 04, 2020 0
Most Valuable Participant ,
Nov 04, 2020

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Ah, I see you ARE the original poster, sorry. Well, as I said, you posted a video that did not show the relevant option. I said this 2 months ago.

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Nov 04, 2020 0
New Here ,
Nov 04, 2020

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Please look, I open files by turns, in which the view setting is in default. I also show that I have page scrolling set in the program settings. However, when new files are opened, the program opens in single page mode.

I need that every time I open a new file, the program will view it in the mode that I have set, that is, single page continious, that is, in the scrolling mode.

Who can help solve this problem?

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Nov 04, 2020 0
Adobe Community Professional ,
Nov 04, 2020

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What settings does you use at Initial View of the document?

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Nov 04, 2020 0
New Here ,
Nov 05, 2020

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Single page continious.

look please at video at this topic 

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Nov 05, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Nov 05, 2020

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Would it make any difference if Adobe Acrobat is run as Administrator?

 

In which operating are you running Acrobat?

 

I'm only saying this because, if this is not a bug, then it looks more to me as a "not lockable" preference setting (which is controlled at the registry Hive level (in the case of MS Windows) or Plist (in macOS).

 

If that is the case, rather than a system-wide "lockable" preference (which actually prevents user-level modification ), a "not-lockable" preference setting will change every time the "Document Open Settings" subfeature because it allows the current user profile in that OS to interact with these preferences. These subfeatures will also be overrriden by Accessibility settings in the PDF itself. 

 

I am curious though if this is still happening even if you have enabled in "Edit"---"Preferences"--->>>"Documents"--->>>"Open Settings"--->>> "Restore last view settings when reopening documents".

 

See here: Remembered Views  

 

Specifically this registry key : Default Layout and Zoom but there are more areas in the registry that also need special attention to lock this setting (if at all possible).

 

Additionally (or better said, ideally) , there should be an option to trap or save these preferences configuration in a PDF document.

 

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Nov 05, 2020 0