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I have used Prepare Form and added in text fields, date fields and image fields. The first person I sent it to added a date, an image, and text. It then went to the second person who added in a date, an image and text but when they returned the form to me I was unable to view the images and the date field was no longer a drop down allowing for date selection (although I can type a date). Also I am now unable select an image when I click on the image field, it just highlights the box when I click. When I click onto Prepare Form I can see that the fields are there. Any ideas why this has happened and how I can resolve it?
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What application, including exact version number, are you using to open the file?
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Adobe Acrobat Pro DC 2020.006.20042
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Can you share the file with us?
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Unfortunately not as it contains personal data
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All PDF form makers should know this great trick:
https://www.abracadabrapdf.net/ressources-et-tutos/creation/forcer-utilisation-pdf-avec-acrobat-read...
(paste this URL in Google translate)
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This will not add an image to an image field.
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Are you saying that the software I have cannot add an image to an image field?
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No, I mean the "trick".
You can add images with Adobe Acrobat DC and Acrobat Reader DC.
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What app have the 2 persons used to fill the form?
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I'm not sure. Would they need to use a certain app? Would completing it using Adobe Reader cause this issue?
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No, but it can happen if the file is opened in non-Adobe software, like Apple Preview.