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Print to Adobe PDF no longer works (need to reset Adobe PDF please)

New Here ,
Sep 25, 2020

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In Acrobat DC, I've been using for years, used to print to Adobe PDF just fine (easiest way to get decent flattening or cherry picking pages out of a long doc). Now when I click the print button it brings up a dialog that says it's trying to print a ".ps" file. I don't know what that file is but its not a pdf so it's wrong. I have no idea what changed. I have tried deleting the Acrobat preferences folder to make it generate a new one but that doesn't do it. I would really love if there was just a way to reset all Adobe PDF settings to factory default. I'm a little desperate as I use this function all the time and I really don't have the time to dig through myriad levels of settings.

In the Acrobat print dialog, press Advanced and make sure that the Print to file option is not selected. That is normally what would cause this symptom to occur.

 

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Create PDFs, Edit and convert PDFs, PDF forms, Print and prepress

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Print to Adobe PDF no longer works (need to reset Adobe PDF please)

New Here ,
Sep 25, 2020

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In Acrobat DC, I've been using for years, used to print to Adobe PDF just fine (easiest way to get decent flattening or cherry picking pages out of a long doc). Now when I click the print button it brings up a dialog that says it's trying to print a ".ps" file. I don't know what that file is but its not a pdf so it's wrong. I have no idea what changed. I have tried deleting the Acrobat preferences folder to make it generate a new one but that doesn't do it. I would really love if there was just a way to reset all Adobe PDF settings to factory default. I'm a little desperate as I use this function all the time and I really don't have the time to dig through myriad levels of settings.

In the Acrobat print dialog, press Advanced and make sure that the Print to file option is not selected. That is normally what would cause this symptom to occur.

 

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Create PDFs, Edit and convert PDFs, PDF forms, Print and prepress

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Sep 25, 2020 0
New Here ,
Sep 25, 2020

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Edit: print to Adobe PDF works in all other apps. It has only stopped working in Acrobat.

(apparently you can't edit posts here? rather odd/annoying...)

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Sep 25, 2020 0
Participant ,
Sep 25, 2020

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.ps is postscript, it a format that was used before PDF was created.

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Sep 25, 2020 0
Adobe Employee ,
Sep 25, 2020

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In the Acrobat print dialog, press Advanced and make sure that the Print to file option is not selected. That is normally what would cause this symptom to occur.

 

- Dov Isaacs, Principal Scientist, Adobe

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Sep 25, 2020 0
Acsheff LATEST
New Here ,
Sep 26, 2020

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Oh wow, thank you so much! I knew it would be something super simple I was overlooking. The button is maybe a tad misleading as I want to print to a pdf "file" so I didn't think anything of that box. But thanks!

 

Cheers!

Aaron

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Sep 26, 2020 0