Printing a PDF only opens a Save As Dialogue, Does NOT actually print.

New Here ,
May 10, 2017 May 10, 2017

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I have Acrobat DC, when I open a file and then try to print to my printer. It instead saves the file as a PDF. The printer dialogue box opens up and allows me to select the printer as if I was going to print but then when I press print a save as dialogue box opens up. I am assuming this is a checked setting somewhere, how do I fix this?

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Print and prepress, Windows

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May 13, 2017 May 13, 2017

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The problem is most likely due to a particular setting being inadvertently set.

 

From the Acrobat Print dialog, press Advanced.

 

Then in the Advanced Print Setup dialog, select the Output pane (left part of dialog).

 

You will see an option labelled Print to File. Make sure that this option is not checked (checking this option on forces the print driver's output to be diverted to a file causing a Save as dialog to appear).

 

Press OK and then Print. Your output should now correctly go the printer.

 

2017-05-13_22-56-33.png

 

If that does not solve the problem, it could be that the actual printer properties as accessed via Windows has a similar option checked. But if that was the case, all applications would experience the same problem.

 

Let us know if this solves your problem.

 

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
May 15, 2017 May 15, 2017

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hi, this morning Adobe Acrobat  Pro 9 is refusing to print to either of my printers (CANON PIXMA M922, DELL 1320 laser). it will only bring up the Save as File dialogue (like the previous posters problem). i tried the approach recommended above (go to ADVANCED settings). however, the page that comes up does not have a PRINT TO FILE box to check/uncheck. the only box on this line is PRINT TO IMAGE.

before coming to this website, i tried repair ACROBAT PRO. it did not fix the problem.

your help will be appreciated.

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LEGEND ,
May 15, 2017 May 15, 2017

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Acrobat is not broken, it does not need repair. Turn off the PRINT TO FILE option. The answer was for Acrobat DC, not 9. Poke around for the option.

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New Here ,
Sep 14, 2019 Sep 14, 2019

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Thanks a lot for your advice ! It worked with me. I was stuck in typing a pdf document just I followed  your advice then everything worked properly.

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Explorer ,
Mar 25, 2021 Mar 25, 2021

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Thanks for the advice! 🙂 

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