It may be a problem in Reader also but that was not tested. When submitting the whole AcroForm PDF (not just data), instead of getting a response page, we receive an error. On a Mac, this happens no matter what format for the response page we return. Here is what was tried:
Here is what was tried (in all these cases, the submitted data was received by our servers but the response was, in most cases, not interpreted and displayed to the user):
1. Submit data only, our server composes an FDF and returns that. Result: OK
2. Submit whole PDF, our server composes an FDF and returns that (same FDF as #1). Result: Error popup in Acrobat
3. Submit whole PDF, our server redirects to a URL that is an FDF. Result: Error popup in Acrobat
4. Submit whole PDF, our server redirects to a URL that is an HTML. Result: Error popup in Acrobat
5. Submit whole PDF, our server redirects to a URL that is a PDF Result: Error popup in Acrobat
6. Submit whole PDF, our server redirects to a URL that is an XFDF. Result: Error popup in Acrobat
That is every return type that we have ever used. I can't think of any other options. On a PC, most of these actually cause a crash, but #4 works (return HTML page). On the Macs, the error is:
An error occurred during the submit process. The network connection timed out trying to reach the server.
In all cases, the form submission was received. The problem is that the user gets an error rather than a thank you page. I had one of the Mac users run a script to get me info on their copy of Acrobat:
Viewer Version = 20.01220048
Viewer Type = Exchange-Pro
Major Form Version = 20.01220048
Minor Form Version = 20.01220048
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