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Problem installation Acrobat Pro DC after free trial

mitsuyo5CC2
New Here ,
Sep 09, 2020 Sep 09, 2020

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After 6 day trial, I have puchased Acrobat Pro DC yesterday however the installation is stuck and there is no purchase record in my account.  Even a vertial chat told me no purchaseing history in my account.  Anybody can help me? 

 

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General troubleshooting , Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Dov Isaacs
Sep 09, 2020 Sep 09, 2020

Such issues must be resolved by contacting Adobe Customer Support. These communities are not Adobe Customer Support. We have no means of checking, verifying, and/or correction subscription records here.

 

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Dov Isaacs
Sep 09, 2020 Sep 09, 2020

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Such issues must be resolved by contacting Adobe Customer Support. These communities are not Adobe Customer Support. We have no means of checking, verifying, and/or correction subscription records here.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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