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Problem installation Acrobat Pro DC after free trial

New Here ,
Sep 09, 2020

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After 6 day trial, I have puchased Acrobat Pro DC yesterday however the installation is stuck and there is no purchase record in my account.  Even a vertial chat told me no purchaseing history in my account.  Anybody can help me? 

 

Such issues must be resolved by contacting Adobe Customer Support. These communities are not Adobe Customer Support. We have no means of checking, verifying, and/or correction subscription records here.

 

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General troubleshooting, Install update and subscribe to Acrobat

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Problem installation Acrobat Pro DC after free trial

New Here ,
Sep 09, 2020

Copy link to clipboard

Copied

After 6 day trial, I have puchased Acrobat Pro DC yesterday however the installation is stuck and there is no purchase record in my account.  Even a vertial chat told me no purchaseing history in my account.  Anybody can help me? 

 

Such issues must be resolved by contacting Adobe Customer Support. These communities are not Adobe Customer Support. We have no means of checking, verifying, and/or correction subscription records here.

 

Topics

General troubleshooting, Install update and subscribe to Acrobat

Views

19

Likes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 09, 2020

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Such issues must be resolved by contacting Adobe Customer Support. These communities are not Adobe Customer Support. We have no means of checking, verifying, and/or correction subscription records here.

 

- Dov Isaacs, Principal Scientist, Adobe

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