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problem with qrcode gen when filling information with acrobat reader

Community Beginner ,
Aug 17, 2020

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Hi experts,

 

I have created 1 form using acrobat pro, that uses code pdf417. After using the acrobat reader to fill in information, the barcode is lost. Thanks to the experts for the support.

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Create PDFs, General troubleshooting, PDF forms

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problem with qrcode gen when filling information with acrobat reader

Community Beginner ,
Aug 17, 2020

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Hi experts,

 

I have created 1 form using acrobat pro, that uses code pdf417. After using the acrobat reader to fill in information, the barcode is lost. Thanks to the experts for the support.

Topics

Create PDFs, General troubleshooting, PDF forms

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80

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Adobe Community Professional ,
Aug 18, 2020

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For some reasons that date back to the previous century, Acrobat Reader does not support barcode form fields, it just display a gray square.

But they are not lost, when you re-open a filled form using Acrobat Pro/Standard you will be able to see them.

 

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Community Beginner ,
Aug 18, 2020

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Thanks JR_Boulay,

When I reopen with Acrobat Pro / Standard, it is still a gray square, only when I have edited a little, will pdf417 reappear.

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Adobe Community Professional ,
Aug 18, 2020

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Yes, the calculation event must be triggered to refresh the barcode field.

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Most Valuable Participant ,
Aug 18, 2020

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In order for Reader to be able to edit (not just display) the value of a Barcode field a very special right has to be applied to it, not available in Acrobat, but in an enterprise application from the AEM family that costs a LOT of money. Unless you're working for a very large organization it's probably not going to be worth it.

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Community Beginner ,
Aug 18, 2020

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Thanks try67,

 

I did my research and found that the Acrobat Reader extension had to be added. But the cost is very high. I only register for 1 form only, can you help me?

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Most Valuable Participant ,
Aug 18, 2020

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No, I can't help you with this.

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Community Beginner ,
Aug 18, 2020

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ok let me talk to the company

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Community Beginner ,
Aug 19, 2020

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I refer to the license fee of maximum form quantity. is the maximum quantity of times barcode is generated?1.jpg

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Most Valuable Participant ,
Aug 19, 2020

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Where did you find this table? 

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Community Beginner ,
Aug 21, 2020

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This is the quote that I have received in a unit on my side since 2017

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Community Beginner ,
Aug 23, 2020

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How do I calculate the distribution of the form? Is it the number of downloads when sending the customer to fill out the form?

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Adobe Community Professional ,
Aug 21, 2020

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Otherwise you can use the free F*x*t Reader which fully supports barcode forms fields (PDF417, QRcode…).

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Community Beginner ,
Aug 21, 2020

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Oh what a wonderful information

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