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I continue to see the message asking me to close programs in use: "Program Manager" yet when I go to Task Manager, there are no processes, apps, etc. which are running... other than the Adobe updater... and when I close that it closes the window and the update does not run.
Asus laptop
OS is Win 10 Home v 1909
OS Build 18363.1379
Intel Core i7-6500U CPU @ 2.50 GHz 2.59 Ghz
64-bit OS, x64-based processor
Thanks for any suggestions.
I had the same exact issue. The fix was to manually download the update from here...
https://ardownload2.adobe.com/pub/adobe/acrobat/win/AcrobatDC/2100120142/AcrobatDCUpd2100120142.msp
Then close and install the update rather than updating through Acrobat itself.
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I have the same problem as you (unable to update from 2021.001.20138 to 2021.001.20140).
Waiting for a new Acrobat Patch in order to be able to update Acrobat Pro.
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I had the same exact issue. The fix was to manually download the update from here...
https://ardownload2.adobe.com/pub/adobe/acrobat/win/AcrobatDC/2100120142/AcrobatDCUpd2100120142.msp
Then close and install the update rather than updating through Acrobat itself.
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Thank you "defaultmic" (and Adobe)!! This fix worked perfectly.
Gratefully,
Walter
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This fix works perfectly.
In general, download an official update and run installation manually:
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
I had the same exact issue. The fix was to manually download the update from here...
https://ardownload2.adobe.com/pub/adobe/acrobat/win/AcrobatDC/2100120142/AcrobatDCUpd2100120142.msp
Then close and install the update rather than updating through Acrobat itself.
By @defaultmic7k9q8jdx4
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Thank you. This worked perfectly.