Problemas con AdobeCollabSync.exe

New Here ,
Apr 21, 2021 Apr 21, 2021

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Hace unos dias desinstale Adobe Acrobat, pero en el administrador de tareas/inicio vi que hay un proceso trabajando es AdobeCollabSync.exe, lo deshabilite, en cada parte del disco duro que veia una carpeta de adobe la elimine, y tambien en el editor de registros, el problema es que AdobeCollabSync.exe sigue apareciendo en el administrador de tareas/inicio.

 

Les ruego me puedan aconsejar la manera de borrar ese archivo permanentemente.

 

Gracias.

 

Posdata: el antivirus lo pase a modo completo y no me salio ningún virus.

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General troubleshooting

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi Ejrkann,

 

Thank you for reaching out and sorry for the trouble.

 

As you have already uninstalled Acrobat, please try running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#) on your machine. Then reboot the machine. Check if that helps.

 

Let us know if the issue still occurs.

 

Thanks,

Meenakshi

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