Problems Coverting DOCX to PDF

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Mar 11, 2021 Mar 11, 2021

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When I try to use Acrobat to covert DOCX to PDF, nothing happens. When I open up the create PDF tool, it lets me select the folder that contains the files that I am trying to convert. Then, I select the folder that I want the completed conversions to go to. Once I start the process, it says "starting the program that originally created the file" and a save dialogue box pops up. After saving in the location I want, it will convert and save the first file of the list as a PDF but then it will never move on to the next file. 

 

I also tried converting them one at a time and that did not work either.

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Edit and convert PDFs, General troubleshooting

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