Problems opening an encrrypted email.

[defaultfz7rzdrkom95]

Message:  Adobe Acrobat cannot open the file attachment because your pdf file attachment settings do not allow this file type to be opened.  

I just purchased Acrobat, but I cannot open an Excel attachment that was sent encrypted. 

Please help. 

[Amal. · Accepted solution]

Hi there

Hope you are doing well and sorry for the trouble. As described you are unable to open the Excel attachment in a PDF and getting the above error.

When you try to open a macro-enabled office file as an attachment in PDF, you get a message "Adobe Acrobat DC cannot open the file attachment settings because your PDF attachment settings do not allow this file type to be opened."

This is an expected behavior. With the August 2018 release of Adobe Acrobat/Acrobat Reader (and later versions), the following office macro-enabled extensions are permanently blocked, and you will no longer be able to open the files:

• MS Excel: .xlsm, .xlsb, .xlm, .xltm, .xla, .xlam,.xll
• MS Word: .docm, .dotm, .docb
• MS Power Point: .pptm, .potm, .ppam, .ppsm, .sldm
• MS Access: .accde, .accdr

For more information, please check the help page https://helpx.adobe.com/acrobat/kb/error-adobe-acrobat-DC-cannot-open-the-file-attachment-settings-d...

Regards

Amal