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Protective mode in the document cloud

New Here ,
Oct 25, 2020

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I'm unable to view my PDF in the document cloud.

 

 I had to turn off the Protective Mode in the Acrobat Reader on my computer to view my PDF...but now I can't view the same PDF in the cloud

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Protective mode in the document cloud

New Here ,
Oct 25, 2020

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I'm unable to view my PDF in the document cloud.

 

 I had to turn off the Protective Mode in the Acrobat Reader on my computer to view my PDF...but now I can't view the same PDF in the cloud

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How to

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29

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Oct 25, 2020 0
Adobe Community Professional ,
Oct 25, 2020

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Try the forum for Acrobat Reader.

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Most Valuable Participant ,
Oct 25, 2020

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The settings in Reader have nothing to do with how the file is displayed in DC. Generally I would recommend downloading the file and viewing it directly in Reader instead of opening it in the browser.

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