Protective mode in the document cloud

[Tim5E84]

I'm unable to view my PDF in the document cloud.

 I had to turn off the Protective Mode in the Acrobat Reader on my computer to view my PDF...but now I can't view the same PDF in the cloud

[Bernd Alheit]

Try the forum for Acrobat Reader.

[try67]

The settings in Reader have nothing to do with how the file is displayed in DC. Generally I would recommend downloading the file and viewing it directly in Reader instead of opening it in the browser.