Purchased 2017 Standard and it got upgraded to 2017 Pro

[Craig5C2A]

I purchased Acrobat 2017 Standard and somehow it got upgraded to 2017 Pro. I have uninstalled and cleaned it, but it still reinstalles with Pro and says the trial has expired. Anyone know how to correct this?

[Amal. · Accepted solution]

Hi Craig

Hope you are doing well and sorry for the trouble. As described, Acrobat 2017 standard got upgraded to Pro  and says trial expired and you are unable to use the application.

Please try the steps provided in the correct answer marked https://community.adobe.com/t5/acrobat/serial-key-after-trial-not-working/td-p/9754818 and see if that works for you.

Let us know if you experience any trouble and need more help.

Regards

Amal

[Craig5C2A]

I was able to get it working after using the cleaner.

[Test Screen Name]

Please tell us the EXACT version of the product you now have installed (e.g. 2016.234.87654). Also, where did you purchase, since Acrobat 2017 is discontinued? A lot of product out there is fake, especially old product no longer made by Adobe.