Why is this happening in Safari 11 (since the upgrade)? How can I get rid of this annoying plug-in pop-up (frequently occurs)?
Using Acrobat DC Pro Build: 17.12.20098.240878 OS X
What exactly do we install? There are two Mac installers listed on that page linked to. Do we need both? Just One? If so, which one?
It just says "Updater is already running" when I do that...
This means that update has already started in the background. Please quit Acrobat and let the updater finish updating the application.
You can launch the application in some time once it has auto-updated.
I've updated...the problem is still there.
I've opened a pdf in safari and the popup still there again.
@axelv - you may encounter the pop-up once but repeated pop-ups should go away. Please let us know if that is not the case.
This morning safari show me three popup. Damn!
Are you getting the prompt even after clicking 'Deny'?
You will get the prompt once if you open a PDF in safari and then if you press:-
1. 'Allow' - The prompt will keep on coming.
2. 'Deny' - No prompt will come in this session. Prompt will come only after you 'Quit' and relaunch Safari.
3. 'Always Allow' - The prompt shouldn't come again in your system ever. In case it is coming, we are working with Apple to get that fixed.
I click always "always allow" but the popup appears at every reboot
Same issue. I have completed all the updates, and still no luck. I am using Safari browser. Not sure if this is a coincidence, but I get it when I "Clear History"?
This is something about which we have already flagged Apple. We will get back as soon as we have an update from them. Thanks for your patience.
Yeah none of those options you say work except Allow. The prompt keeps coming no matter what. Even though I haven't relaunched Safari
I have this issue, nothing is checked and it's only with Safari 11.
I just purchased Adobe Acrobat Pro DC a couple of days ago. Same issue on Mac here as well (also getting the problem when I open emails). Per this suggestion, I spend the "Check for Updates" and the response was "Updater Already Running." Still having this
We have received confirmation from Apple that there have been changes in Safari Technology Preview 47 (Safari - Downloads - Apple Developer) that should fix the repeated keychain prompts.
It is expected that STP will prompt for keychain access the first time but it should not subsequently prompt after you select ‘Always Allow’.
Please do try it out and let us know in case of any issues.
Still getting prompts with Safari 11.0.3, Acrobat DC is the latest version, and even after selecting "Always Allow".
Ditto here. Still getting several prompts a day.
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Dito here. Still getting it even with the latest update
I just updated 2 days ago and I'm still getting this popup. It's infuriating. @adobe please fix. But actually fix it.