"One or more pages are in use and could not be deleted" - AGAIN.

Explorer ,
Dec 05, 2012 Dec 05, 2012

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  1. Open a PDF file.
  2. Save it under a different name
  3. Try to delete a page

You'll get this error:

"One or more pages are in use and could not be deleted"

I've had this billions of times now and the only solution that works 100% of the time is closing and re-opening the file. This leads me to believe it's something with "locking" the file while saving, but not unlocking it after done saving.

GET THIS FIXED PLEASE because it's annoying LOADS and LOADS of people.

As evident by the 7000+ search results for the exact phrase "One or more pages are in use and could not be deleted".

And that's just the part of the userbase that actually reports the problem.

There are several topics about this issue, some marked as "solved" erroneously.

Note, I'm a paying customer, use Photoshop/Illustrator/Dreamweaver/Fireworks and Bridge during my daily work, and have had this issue for months and months across several different computers (two different workplaces, and at home) and have ran into this time and again, when all I want to do is cut a PDF into several smaller PDFs.

Closing and re-opening your program because you're unable to fix this issue is NOT ACCEPTABLE. It's THE WORST kind of user experience, as this issue is the ONLY reason I use Acrobat at all, and it can't even do that.

Cheers,

- Dirk

Ps.: Sorry, I'm very frustrated running into this time and again, and then having to wade through thick mud (your site is a UX nightmare) to report this issue, which has been report oodles of times on this board before.

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Create PDFs, Windows

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correct answers 1 Correct Answer

Enthusiast , Apr 09, 2015 Apr 09, 2015
For me - using Acrobat Pro X on Windows 7 - this problem went away when I updated Acrobat Pro to the latest release (Help > Check for Updates).

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Contributor ,
Dec 11, 2012 Dec 11, 2012

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I give up on Acrobat X. I do everything in Acrobat 9! The sad thing is that they haven't fix AX, and now they want me to pay for an Acrobat 11! What a joke.

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New Here ,
Jun 18, 2014 Jun 18, 2014

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I would just like the second the frustrations of this user. Maybe I'm naively optimistic about this, but I'm still hoping that this long-outstanding problem could be effectively addressed in the near future

Thanks

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Yup.  I get this problem too.  And I'm posting in April of 2015, so I see this problem has existed a long time.  Acrobat "Pro" (ha ha) is full of stupid, annoying problems.  And the interface is clunky.  I'm going use PDF Split and Merge to remove the page I'm struggling with.  Ridiculous that Adobe Acrobat Pro cannot remove one page from a PDF file.  I am NEVER upgrading this product.  I am done with Adobe.

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Adobe Employee ,
Apr 09, 2015 Apr 09, 2015

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HI,

The issue is not reproducible at my end. Could you please specify the version of Acrobat you are using and your operating system?

Thanks!

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Community Beginner ,
Apr 09, 2015 Apr 09, 2015

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Version 11.0.10 on Windows 8.1 x64.

The problem is intermittent.

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Adobe Employee ,
Apr 10, 2015 Apr 10, 2015

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I tried on the configuration that you have mentioned but I am not able to see the issue. Is there any other operation that you perform in that session of Acrobat when you see this problem?

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Community Beginner ,
Apr 10, 2015 Apr 10, 2015

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I loaded a two page document, optimized it, redacted part of the first page, attempted to delete page 2 of 2, was not able to. Saved it and used PDF Split and Merge Basic to remove the unwanted page.

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New Here ,
Apr 10, 2015 Apr 10, 2015

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Just going to add my name to this list.  Pro 10.1.13, Windows 7. 

I print this document from a web browser, open the file (from a network drive) and I get the error.

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New Here ,
Jun 05, 2020 Jun 05, 2020

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I've managed to reproduce the issue. It happens when you try to delete pages after applying a redaction to the document. I'm using Acrobat Pro DC. I've attached pictures of the version for both my OS and for Acrobat. Screenshot 2020-06-05 at 4.42.03 PM.pngScreenshot 2020-06-05 at 4.42.30 PM.png

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New Here ,
Jun 05, 2020 Jun 05, 2020

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I found a fix on the Mac. I open up the file in Preview, and export as PDF. Then, I can open the exported PDF back into Acrobat, and delete pages like normal. 

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New Here ,
Apr 06, 2021 Apr 06, 2021

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LATEST

That worked but, let's face it, this is not a solution...it's a work-around.

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Enthusiast ,
Apr 09, 2015 Apr 09, 2015

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For me - using Acrobat Pro X on Windows 7 - this problem went away when I updated Acrobat Pro to the latest release (Help > Check for Updates).

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Adobe Employee ,
Apr 09, 2015 Apr 09, 2015

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It's great that you are not seeing the problem anymore.

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New Here ,
Sep 04, 2015 Sep 04, 2015

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I am still seeing the problem and when i click on check for updates, it says no updates available.. is this a bug or is this fixable? I'm confused.

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New Here ,
May 31, 2015 May 31, 2015

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First time it's happened to me.  Acrobat 10.1.14.11.  Mac OSX Yosemite.  Occured after I saved the file.  Closing file did not work.  Had to close Acrobat before being able to delete again.  But upon saving the file again, it stopped working again.  Had to reopen Acrobat a second time.

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Community Beginner ,
Oct 01, 2015 Oct 01, 2015

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Has been happening to me since I purchased in 2013.

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Community Beginner ,
Dec 02, 2015 Dec 02, 2015

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Is there anyone reading these posts who are going to fix the problem????? The only thing that works for me is when I duplicate the file then i can delete

one or two pages and the error comes up again. I keep having to duplicate file and put it in a new folder. This is not the answer. What are adobe doing about this, obviously nothing. Driving me crazy.

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New Here ,
May 03, 2016 May 03, 2016

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I ran into this problem.  I see it is a persistent problem.

I see it suggested it might be due to a defect in the pdf in question.

This pdf started as a fax.

I printed the pdf document as a pdf and saved.

This second new pdf looks the same as the old to me.  But now I can delete pages.

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Explorer ,
Jun 27, 2016 Jun 27, 2016

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I have this issue too, today, June 27, 2016.

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Adobe Employee ,
Jun 27, 2016 Jun 27, 2016

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Hello ,

Please try to update Acrobat to the latest version.

Open Acrobat>Help>Check for Updates

Thank You!

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Community Beginner ,
Sep 08, 2016 Sep 08, 2016

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I'm getting the problem today. I believe I'm using the latest version 2015.017.20053 Acrobat Pro DC.

This is very frustrating. I've tried saving as a different filename to no avail. I cannot delete pages all of a sudden.

I have no idea why the problem started, but I was not able to fix it until exiting and restarting the application.

This problem has apparently been around for about 4 years. Why isn't it fixed yet?

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New Here ,
Sep 11, 2018 Sep 11, 2018

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Ran into the same problem on macos, version 2018.011.20058

Closing and reopening the file did not resolve the issue. Only quitting the whole application and reopening resolved the issue.

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New Here ,
Mar 18, 2019 Mar 18, 2019

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Yep this just happened to me for the first time.

Tech specs

Acrobat DC 2017.012.20098

Architecture: x86_64

Build: 17.12.20098.240878

AGM: 4.30.71

CoolType: 5.14.5

JP2K: 1.2.2.38798

macOS 10.13.6

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New Here ,
Oct 07, 2020 Oct 07, 2020

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Gotta be honest, it's rather disappointing that 8 YEARS LATER I am still having the same issue. And yes, completely closing the program and starting over does seem to work. It's just frustarating that in order to delete a page I have to save, exit, reload, then try again.

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