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"The document could not be printed" "There were no pages selected to print"

Community Beginner ,
Aug 02, 2018

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Mac OSX Yosemite 10.10.5

Suddenly I'm unable to print PDF documents from my MacBook. When I attempt to print, I get the error messages dialogs referenced in the title:

"The document could not be printed" "There were no pages selected to print"

The message is an obvious lie. I selected "all pages" to print.

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Macintosh, Print and prepress

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"The document could not be printed" "There were no pages selected to print"

Community Beginner ,
Aug 02, 2018

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Mac OSX Yosemite 10.10.5

Suddenly I'm unable to print PDF documents from my MacBook. When I attempt to print, I get the error messages dialogs referenced in the title:

"The document could not be printed" "There were no pages selected to print"

The message is an obvious lie. I selected "all pages" to print.

TOPICS
Macintosh, Print and prepress

Views

1.3K

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Aug 02, 2018 0
Adobe Community Professional ,
Aug 02, 2018

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You did not tell, how the document has been created or the version of Acrobat you use.

Some possible causes for this to happen:

  • Data corruption in the PDF.
  • Damaged installation of Adobe Reader/Acrobat.

Look also into other threads with the same problem, like Unable to print from Adobe. Says no pages selected .

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Aug 02, 2018 0
Community Beginner ,
Aug 02, 2018

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The document was created with BridgeComposer https://bridgecomposer.com

The version of Acrobat lists the following:

Architecture: x86_64

Build: 18.11.20055.290043

AGM: 4.30.78

CoolType: 5.14.5

JP2K: 1.2.2.41223

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Aug 02, 2018 0
Community Beginner ,
Aug 02, 2018

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Unfortunately that thread included only solutions for Windows.

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Aug 02, 2018 0
Community Beginner ,
Aug 02, 2018

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The problem doesn't seem to be related to any individual PDF, I can't seem to print any PDF.

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Aug 02, 2018 0
Guide ,
Aug 02, 2018

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Try going to Preferences> Security (enhanced) enable enhanced security (off), then close & re-open Acrobat.

If that doesn't help, you could try printing as an image, but that will produce blurry type and is not a fix.

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Aug 02, 2018 0