I've seen this error message posted at least half a dozen times since 2014 and still no solution, but I figured, what the heck, might as well post the question again.
So, I'm running Adobe Acrobat Pro 2017 (17.11.30105.303785) on a Mac running OS 10.12.6. I'm trying to scan to my HP OfficeJet 3830 in "Color" from Acrobat. I can successfully scan in "Text" or "Black & White", but when I try to scan in "Color", I get the dreaded "The Selected Color Format is not supported" error message.
Using the default HP scanning tool, though, I can scan in color successfully. I just get gigantic sized PDF files, which totally stinks.
Adobe, please ask me any and as many questions as you want and I will answer them. Please, for the love, just fix this issue.
I have the same problem; iMac with macOS High Sierra and HP Officejet Pro 9012 15th octo9ber 2019
I have the same problem. 2018 MacBook Pro, Mac OSX Catalina 10.15.1.
I have the same problem Macbook Pro with Catalina. Epson WF 7720 printer/scanner. My Brother MFC L8850 scans with the same settings just fine.
Adobe? Anyone listening?
I have the same problem
Has there been any reply to this link at all????????
Same problem here - Xerox 6515 - 0S Catalina 10.15 - no solution found so far.
Same issue with Espson 4720 running Acrobat Pro DC Continous Version on MacOS 10.13.6
The fact that Adobe has still nopt addressed this here is the reason why they suck