Re: Cancelling Subscription

New Here ,
Feb 07, 2021 Feb 07, 2021

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I subscribed via Google Play but for my Adobe account I used my icloud email and now I can't cancel it from Google play or anywhere and I really need to do it. Please help

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)

kglad_0-1612794646912.png

 


in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Most Valuable Participant ,
Feb 08, 2021 Feb 08, 2021

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You can also try doing it by phone:

https://helpx.adobe.com/contact/phone.html

 

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