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The renewal was charged to my creditcard Euro 145,05, but until now I cannot make a pdf
I guess you are either referring to Adobe Acrobat or Export PDF subscription. However, I don't see any active subscription under your current email address.
There's likely a chance that you have subscription under a different email and you are Signed In into the application using a different email (with no subscription).
Check the following-
1- First find the correct email where you have the subscription.
2- Make sure you have the right application installed. Having an incorrect application may will casue the trouble.