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Repeated login in requests

New Here ,
Jun 01, 2020

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Every time I open a PDF file I get a dialog box asking for the last 4 digits of my 'phone number.  then I receive a 'phone text and I put in the code number on my PC, then I get a password request to log in.  I thought the login credentials were a one-off requirement, yet I get the request every time I open a file after closing Adobe.

 

Any ideas, it's very annoying.

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Repeated login in requests

New Here ,
Jun 01, 2020

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Every time I open a PDF file I get a dialog box asking for the last 4 digits of my 'phone number.  then I receive a 'phone text and I put in the code number on my PC, then I get a password request to log in.  I thought the login credentials were a one-off requirement, yet I get the request every time I open a file after closing Adobe.

 

Any ideas, it's very annoying.

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Comment review and collaborate PDF

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208

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Most Valuable Participant ,
Jun 01, 2020

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Which Adobe app (Acrobat Reader DC, Acrobat Pro DC, Acrobat Pro 2017, other) is used on your system, when you try to open a PDF? 

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New Here ,
Jun 01, 2020

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Adobe Acrobat Reader DC

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