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Right-Click Context Menu's Acrobat X Pro Missing

New Here ,
Mar 25, 2013 Mar 25, 2013

Hello.  I have a user of Acrobat X Pro on Windows XP 32-bit system.  When they right-click, the context menu's are not there.  These menu's exist in my other 2 users Acrobat 9 right-click menu's.  Please help me to resolve getting the menu items to show up.  I have tried running regsvr to reload the ContextMenu.dll file and it succeeded but still nothing when right clicking.

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Adobe Employee ,
Mar 27, 2013 Mar 27, 2013

Hi,

You have tried to run regsvr to reload the ContextMenu.dll. Did you tried to reload ContextMenu32.dll.

Please find the solution here: http://helpx.adobe.com/acrobat/kb/acrobat-x-context-menu-missing.html

Let me know if this works for you.

~ Aditya

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Guest
Mar 27, 2013 Mar 27, 2013

You can try running Help>Repair but I would think that you will need to try reinstalling since you said you already tried regsvr on the ContextMenu.dll

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New Here ,
Mar 29, 2013 Mar 29, 2013

None of the fixes (dll, repair...) offered works.

See this post:

http://forums.adobe.com/message/5180485

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New Here ,
Apr 06, 2013 Apr 06, 2013

Via Hit and Miss, I discovered that the "blanks" in my right click context menu are actually the command buttons, just missing the text.  I tried everything, including the contextmenu.dll approaches but nothing worked.  I then highlighted a few PDF's, hit the blank bar in the context menu, and voila - Acrobat opened and put me into the "combine files" window.    Even right-clicking on a single JPG and then hitting the blank bar opens up the "add files into a PDF" window.

Not a perfect fix but at least it gives me what I want!!

nd M
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New Here ,
Nov 25, 2013 Nov 25, 2013

This may not be an answer to your problem, but I had the same problem which stemmed from a Google Drive glitch.  I uninstalled Google Drive, and all is well.

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Community Beginner ,
Nov 04, 2014 Nov 04, 2014

Just the same for me: The installation of Google Drive caused the Trouble. Uninstalled it, and everything went fine.

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New Here ,
Apr 30, 2015 Apr 30, 2015

For sure!  I had one or two empty lines in my context menu.  I uninstalled Google Drive and it made them go away.

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Guest
Feb 03, 2016 Feb 03, 2016

Google drive is the culprit.  No need to uninstall Google Drive.  You can simply disable the Google Drive context menu item and restart your machine.

Restart your machine after disabling the menu item and your back in business.

I use CCLEANER to manage the context menu items.  it's easy and safe.

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New Here ,
Oct 17, 2016 Oct 17, 2016

I had the same problem; tried using regsvr on CMD as AdityaKalania suggested. It worked once after a restart but somehow the same thing happened again so I re-did the regsvr plus adding Acrobat's context menu using regedit to no avail. This time it didn't work so followed what Abare Consulting tried. Disabled the Context Menu to Google Drive; as he has suggested, no need to uninstall it. Just disable it through CCleaner's context menu manager. On CCleaner > Tools > Startup > Context Menu. To a reboot and menu items should be back.

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New Here ,
Sep 04, 2018 Sep 04, 2018
LATEST

I had the same problem and it was another Google product issue - "Auto Backup to Google".  First I did the "ContextMenu.dll" fix, which at least gave me the blank spot working again, then uninstalled "Auto Backup to Google", and without even having to close a program or a restart, the Adobe right click is working perfectly again! Awesome!

Side note: Same issue 5 years after these posts first appear and Google / Adobe still haven't sorted it out?  Just sayin...

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