Right-click menu missing "combine files to pdf" option Adobe Acrobat XI Pro

Dec 15, 2016

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I have noticed recently that the option to "combine files in to pdf" is no longer available in the right-click menu for any document. Our IT department has done repair installs, re-installs and still they are not able to get it to show up in the right click menu. Has this option been removed by Adobe or could it be an install issue on my computer?  I have had the Acrobat XI Pro program for almost 2 years now on the computer I am using and just noticed this within the last month.

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Well the program prompt you sent did not work, they tried to insert it and it took it without any error codes, but it still was not showing up in the right click menu. They were able to figure out that when the "shell"? (sorry I don't know what they mean by that) was loading  it had only enabled 3 of the 5 options for installing. Once they had figured that out, they went back in and enabled the functions that were not selected and it was able to show up on the right click menu. Sorry about not having the technical knowledge to pass along the fix they did, i know enough about computers to really mess it up if I try to fix something. 

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Right-click menu missing "combine files to pdf" option Adobe Acrobat XI Pro

Dec 15, 2016

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I have noticed recently that the option to "combine files in to pdf" is no longer available in the right-click menu for any document. Our IT department has done repair installs, re-installs and still they are not able to get it to show up in the right click menu. Has this option been removed by Adobe or could it be an install issue on my computer?  I have had the Acrobat XI Pro program for almost 2 years now on the computer I am using and just noticed this within the last month.

[Moved from Comments forum to specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

Well the program prompt you sent did not work, they tried to insert it and it took it without any error codes, but it still was not showing up in the right click menu. They were able to figure out that when the "shell"? (sorry I don't know what they mean by that) was loading  it had only enabled 3 of the 5 options for installing. Once they had figured that out, they went back in and enabled the functions that were not selected and it was able to show up on the right click menu. Sorry about not having the technical knowledge to pass along the fix they did, i know enough about computers to really mess it up if I try to fix something. 

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Edit and convert PDFs

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Dec 15, 2016 0
Dec 16, 2016

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What operating system are you running?  It might help track down a solution.

My best,

Dave

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Dec 16, 2016 0
Dec 16, 2016

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I am running Windows 10 Pro 64 bit on an Intel Core i7 processor

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Dec 16, 2016 0
Dec 16, 2016

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I found a routine that is supposed to re-register the .dll file that provides the right-click context menu for Acrobat.  But the source was not specific as to what version of Windows it refers.  It only calls it "64 bit".  And since my right-click menu is showing properly, I cannot test is to see if it works or not.  With that said, here is the routine:

Open up a command prompt window and type (might require admin rights):

regsvr32 "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenu64.dll"

Include the quote marks.  Folks have reported this to work for them - I just can't confirm that it will work on Win 10 Pro.

I hope this works for you!

My best,

Dave

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Dec 16, 2016 1
Dec 16, 2016

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I will forward this to my IT folks and I will let you know if it works for s. Thank you very much for your help Dave.

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Dec 16, 2016 0
Dec 16, 2016

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If you have a customized installation location, adjust the command parameters to match that location.

Dave

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Dec 16, 2016 0
Dec 16, 2016

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Well the program prompt you sent did not work, they tried to insert it and it took it without any error codes, but it still was not showing up in the right click menu. They were able to figure out that when the "shell"? (sorry I don't know what they mean by that) was loading  it had only enabled 3 of the 5 options for installing. Once they had figured that out, they went back in and enabled the functions that were not selected and it was able to show up on the right click menu. Sorry about not having the technical knowledge to pass along the fix they did, i know enough about computers to really mess it up if I try to fix something. 

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Dec 16, 2016 0
Dec 16, 2016

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It's working now - terrific!  Glad to have provided some prompts toward the solution.

My best,

Dave

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Dec 16, 2016 0
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Feb 27, 2020

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Here's the funny thing. Same problem. Tried the different solutions but none seemed to work. BUT when I went to combine files and used the right-click menu, the menu item was invisible but you could still combine by clicking on the white space! Voila. 

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Feb 27, 2020 0