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Saving an email to PDF, email information shows at top of PDF after

New Here ,
Sep 17, 2020

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I saved an email to PDF and when I open the PDF there is a top part that shows the name, date, all the information of the original email it was saved from. This happened even after I changed the name of the PDF, edited and saved it to a different location.

Does anyone else have this issue? I forwarded on the PDF to a co worker and when they opened it, it showed the original email information at the top. 

I would like to stop that from happening, it shares private information from others which is not ideal.

 

The other issue is once I have opened the PDF I have to hit "Open Document" in Adobe Acrobat and it brings up a secondary version of the PDF which I can then edit from there.. Does anyone else have that issue and had it resolved?

Thanks!

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Saving an email to PDF, email information shows at top of PDF after

New Here ,
Sep 17, 2020

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I saved an email to PDF and when I open the PDF there is a top part that shows the name, date, all the information of the original email it was saved from. This happened even after I changed the name of the PDF, edited and saved it to a different location.

Does anyone else have this issue? I forwarded on the PDF to a co worker and when they opened it, it showed the original email information at the top. 

I would like to stop that from happening, it shares private information from others which is not ideal.

 

The other issue is once I have opened the PDF I have to hit "Open Document" in Adobe Acrobat and it brings up a secondary version of the PDF which I can then edit from there.. Does anyone else have that issue and had it resolved?

Thanks!

TOPICS
General troubleshooting, How to

Views

43

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 17, 2020 0
try67 LATEST
Most Valuable Participant ,
Sep 17, 2020

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Could you send a screenshot of this information you're seeing, please?

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Sep 17, 2020 0