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Scan freeze on starting page

New Here ,
Oct 22, 2020

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This problem seems to be different from previous ones: Whenever I tried to start scanning, it will freeze before I can do any setting. The whole window is frozen and I cannot even close the window. 

 

The OS is Windows 10. The version is 19.21.20047.354104. Other people in my school also face the same problem from time to time (sometimes it works fine, but after rebooting it may fail again).

 

Is there's anyone can help? Thanks!

 

Em... I just solved it by restarting Windows service "Windows Image Acquisition".

 
TOPICS
Crash or freeze, Scan documents and OCR

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Scan freeze on starting page

New Here ,
Oct 22, 2020

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Copied

This problem seems to be different from previous ones: Whenever I tried to start scanning, it will freeze before I can do any setting. The whole window is frozen and I cannot even close the window. 

 

The OS is Windows 10. The version is 19.21.20047.354104. Other people in my school also face the same problem from time to time (sometimes it works fine, but after rebooting it may fail again).

 

Is there's anyone can help? Thanks!

 

Em... I just solved it by restarting Windows service "Windows Image Acquisition".

 
TOPICS
Crash or freeze, Scan documents and OCR

Views

12

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 22, 2020 0
New Here ,
Oct 22, 2020

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Em... I just solved it by restarting Windows service "Windows Image Acquisition".

 

Likes

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Oct 22, 2020 0